Privacy Policy
Kenvo Co., Ltd. is dedicated to safeguarding your privacy and ensuring the security of your customer information. This Privacy Policy explains how we collect, use, and protect your data, as well as your rights regarding your information.
1. Information We Collect
- Customer Information: When you register with us or interact with our services, we collect your contact details such as email addresses, phone numbers, fax and mailing addresses, etc.
- Transaction Data: We gather information related to purchases, including product details, payment information, contact information, and billing addresses.
- Usage Data: We collect aggregated data about your use of our website and services, including IP addresses, browser types, and pages visited.
- Communication Data: If you use our communication features (e.g., newsletters, feedback forms), we collect details you provide such as your name, email address, and any other customer information you share.
2. How We Use Your Information
- Service Delivery: We use your information to process transactions, provide customer support, and personalize your experience with us.
- Marketing: With your consent, we may send you promotional materials and updates about our products and services. You can opt out of these communications at any time through your account settings or by contacting us directly.
- Improvement: Your data helps us enhance our services, perform statistical analysis, and conduct market research.
- Account Management: We use your data to manage your account, resolve issues, and ensure compliance with our terms and conditions.
3. Data Security and Confidentiality
- Protection Measures: We implement robust security protocols, including encryption, to protect your customer information during transmission and storage.
- Access Control: We restrict access to your information to authorized personnel only and may require proof of identity before disclosing sensitive data.
- Third-Party Services: If we share your information with third parties, we ensure that they adhere to equivalent security standards.
4. Cookies and Tracking
- Usage: Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie settings through your browser.
- Purpose: Cookies help us understand how users interact with our site and improve our services. We do not use cookies to collect personally identifiable information without your consent.
5. Data Sharing and Disclosure
- Third Parties: We do not sell or rent your customer information to third parties. However, we may share data with trusted partners for processing transactions and delivering services.
- Legal Obligations: We may disclose your information to comply with legal requirements, such as responding to subpoenas or enforcing our terms and conditions.
- External Links: Our website may contain links to other sites with different privacy practices. We are not responsible for the privacy policies or practices of these third-party sites.
6. International Data Transfers
- Global Processing: Your information may be processed or stored outside Japan. We ensure that any international data transfers comply with applicable data protection laws.
7. Changes to This Policy
- Updates: We may update this Privacy Policy periodically. Changes will be posted on our website, and the effective date will be updated accordingly. Continued use of our services constitutes acceptance of the revised policy.
- Your Rights: If you disagree with any changes, you may contact us to request the deletion or return of your customer information.
8. Contact Us
- Inquiries: For any questions or concerns regarding this Privacy Policy, please contact us at: Email: info@kenvocars.com
We value your feedback and are committed to addressing any privacy-related issues you may have.